TESTIMONIALS

“EVERY ASPECT OF WORKING WITH KRAFT CUSTOM CONSTRUCTION WAS EXCEPTIONAL.”

Ellen F.

“Every aspect of working with Kraft Custom Construction was exceptional. The Kraft team excels at responsive communication and tracking the details, which for me are keys to building trust, especially since I was living in the condo during most of the project. I couldn’t be more pleased with the subcontractors Kraft chose. I love showing off Kraft’s superior results, and I look forward to recommending this top-notch company to many others who live in my building.”

“… KRAFT DOES NOTHING SHORT OF FIRST-RATE WORK…”

Petra Geiling, Interior Design

“I have worked with Robert Kraft and his team for 20 years. They are very professional, friendly and easy to get along with. From beginning to the end of the project, Kraft does nothing short of first-rate work. The tradespeople they use are also the best in the industry. As an interior designer, this makes my part of the job run smoothly. Kraft Custom Construction makes clients very happy with the outcome of the jobs they do, and this reflects positively on me as the designer on the job.”

“… I AM EXTREMELY HAPPY WITH BOTH THE EXPERIENCE AND THE FINISHED PRODUCT.”

–  Leslie B.

“While it’s stressful to have a remodel project going on in one’s home, Kraft did everything to make it go as smoothly as possible. I am satisfied with Kraft’s schedule and communication. They gave me a detailed schedule of the project and updated it as necessary. I knew exactly what to expect and when. All the subcontractors Kraft hired were professional and pleasant to work with, and they all worked together. I am very grateful for working with them and am extremely happy with both the experience and the finished product.”

“FOR MY MONEY, THAT IS AS CLOSE TO PERFECTION AS ANYONE IS LIKELY TO ENCOUNTER…”

Angus V.

“I have worked with Kraft on four major remodels (bathroom and laundry room first, adding a massage studio and remodeling the kitchen second, updating and polishing the basement third, updates to my new home fourth). Their professionalism and quality have never disappointed me.

“It would be difficult to give adequate treatment to everything they did well in this space. So, I’ll just say that they respect neighbors, which makes for great relationships with the other people on your street. The quality of the workmanship is unsurpassed. The crew are professional and friendly and knowledgeable. They choose fantastic subcontractors who enjoy doing what they do. They truly value maintaining the highest standards of workmanship and professionalism while they are working on your project.

“Finally, and perhaps most importantly, they handle problems with professionalism and grace. Remodeling is a stressful process and things go wrong from time to time—this is the nature of the beast. One of the reasons I have continued to work with KCC is that when things have gone wrong, they contacted me right away. They told me what happened, they told me how they were handling it, and they made sure that they made everything right.

“For my money, that is as close to perfection as anyone is likely to encounter. Surprises happen, but with KCC you know that they will be handled professionally and that they will not try to pull a fast one on you in the process. That was a great comfort to me and showed profound respect to me as a client and homeowner. I can’t recommend them highly enough!”

“… KRAFT HAS SET THE BAR SO HIGH I CAN’T IMAGINE EVER USING ANYONE ELSE IN THE FUTURE.”

Rick N.

“It’s not often that I would describe a level of professionalism, craftsmanship, creativity, integrity, and attention to detail as “inspiring,” but that is how I feel about my experience with Kraft Custom Construction. I have worked with several other contractors before on home and commercial projects but Kraft has set the bar so high I can’t imagine ever using anyone else in the future.”

“THESE GUYS ARE AWESOME. HIGHLY RECOMMENDED.”

Tabitha and Kerri K.

“We were highly satisfied with the entire experience. We’re especially impressed by the time and effort taken by the Superintendent and Project Manager—whom we saw nearly every day. They were easy to talk with, their work was stellar, and they really seemed to value us as people. These guys are awesome. HIGHLY recommended.”

“… RELIABLE, THOROUGH AND TIMELY…”

 –  William and Pat G.

“We have been a customer of Kraft Custom Construction for 25 years. We have stayed with them because of their reliability, thoroughness and timely response.”

“I AM VERY HAPPY WITH THE RESULTS…”

David E.

“I am very happy with the results, and appreciative of the fact that Kraft Custom Construction kept me well-informed throughout the project and promptly responded to all issues I brought to their attention. Everyone with whom I dealt with at Kraft, their subcontractors, and the interior designer they recommended, was very knowledgeable, courteous, and helpful, and their work was of a high standard. The project took longer than originally estimated, but only because a very unusual and unforeseeable problem was encountered. I recommend Kraft highly, and will hire them again if I need additional remodeling done on my house.”

“THEIR COMMUNICATION AND COMMITMENT TO CUSTOMER SERVICE IS UNPARALLELED.”

Catherine A.

“Our non-profit has hired Kraft Custom Construction several times for capital improvement projects at our Art Center. The Center is an historic building owned by the municipality, and this can be a challenge in terms of construction and renovation. Kraft Custom Construction has been prompt, thorough, professional and always stands by the quality of their work. I love working with them because I can always be sure that every detail has been managed properly and completed on time, and the finished results will be exactly as I anticipated. Their communication and commitment to customer service is unparalleled.”

“… IT WAS A JOY TO WORK WITH THE TEAM AT KRAFT CUSTOM CONSTRUCTION…”

–  Interiors by Blackwood

“As a kitchen and bath designer, it was a joy to work with the team at Kraft Custom Construction. Remodeling always brings surprises behind the walls, and the team handled every situation with professionalism and solutions that did not compromise the intent of the design. The project was completed per my specifications and drawings, and our client was both excited and pleased with the results. I would not hesitate to work with this team again.”

“CONSTRUCTION PROJECTS CAN SEEM DAUNTING, BUT KRAFT’S TOPNOTCH PEOPLE LEAD CLIENTS THROUGH THE PROCESS IN A THOUGHTFUL AND ORGANIZED WAY.”

–  Anderson Shirley Architects

“We have been fortunate to have had opportunities to work with Kraft Custom Construction on many residential projects over the past 10-15 years. Their work is always of the highest quality, the team is professional and enjoyable to work with, and jobs are completed on schedule. Many of our collaborations have been on remodels, which can be especially challenging. KCC’s experience really shines through on these projects, from their knowledge of historical construction to their ability to minimize disruption of homeowners’ lives. Construction projects can seem daunting, but KCC’s topnotch people lead clients through the process in a thoughtful and organized way. Combine this with their high level of craftsmanship, and it’s easy to see why our clients have been happy at the end that they chose Kraft.”

“WE WERE IMPRESSED WITH THE QUALITY OF THE WORK AND THE PROFESSIONALISM OF THE STAFF.”

Ross and Paula K.

“We were impressed with the quality of the work and the professionalism of the staff. We were living with the renovations and were exceptionally pleased that at the end of the day, things were put back together so we could function. The project was completed early and on budget.”

“… WE WERE SATISFIED WITH THE WHOLE PROCESS…”

Peter and Cindy R.

“We have heard horror stories about contractors. An earlier contractor had been very disappointing to us, and there was a lot we didn’t understand about how things worked. So we went into our first project with Kraft with some chips on our shoulders.

“I challenged Kraft on a lot of things. However, Robert Kraft really took the time to sit down and talk through the construction project with us. He was very fair, and it really meant a lot that he made sure we understood how and why Kraft would do something. We’re very thankful for that.

A lot of workmen came and went through the process and all of them were good. Robert must have really set up good protocols to ensure quality. We were satisfied with the whole process. When we needed another project done later, we wanted Robert to do it. We feel very good about him. He took good care of us.”