Who We are

 

we are leaders. 

Kraft Custom Construction, Inc. is a recognized leader in raising industry standards. Our work and contributions to the community are well-known in Salem, OR. 

We are experts. 

Kraft has been in the business for more than 39 years. We have perfected our processes and procedures to minimize surprises and ensure the entire project is taken care of. When you work with us, you have a skilled contractor in your corner who values solid procedures and has the ability to exceptionally manage all the moving pieces of your job.

we build trust. 

Trust is everything. We help you create a home you love living in, that flows with ease—and lasts a lifetime. To that end, we use the highest quality materials and only work with tradesmen we trust. We also work with clients who trust us to exceed their expectations.

You are our priority. 

 We make sure designing and creating the home of your dreams is fun and stress-free. Through daily communication and mindful awareness, we aim to anticipate your needs and minimize disruptions to your daily routine. From the moment we meet you to the final walk-through, we are with you every step of the way.

luxury kitchen remodel with waterfall granite countertop and white cabinets
kitchen remodel with white cabinets, kitchen peninsula with built-in wine cooler and wood accent features by Kraft Custom Construction
kitchen with wooden cabinets and farmhouse sink, open shelf storage and windows by Kraft Custom Construction

 

Here's what customers say.....

 

“… KRAFT HAS SET THE BAR SO HIGH I CAN’T IMAGINE EVER USING ANYONE ELSE IN THE FUTURE.”

Rick N.

“It’s not often that I would describe a level of professionalism, craftsmanship, creativity, integrity, and attention to detail as “inspiring,” but that is how I feel about my experience with Kraft Custom Construction. I have worked with several other contractors before on home and commercial projects but Kraft has set the bar so high I can’t imagine ever using anyone else in the future.”

 

 

 

“… KRAFT DOES NOTHING SHORT OF FIRST-RATE WORK…”

Anderson Shirley Architects

“I have worked with Robert Kraft and his team for 20 years. They are very professional, friendly and easy to get along with. From beginning to the end of the project, Kraft does nothing short of first-rate work. The tradespeople they use are also the best in the industry. As an interior designer, this makes my part of the job run smoothly. Kraft Custom Construction makes clients very happy with the outcome of the jobs they do, and this reflects positively on me as the designer on the job.”

 

 

“… I AM EXTREMELY HAPPY WITH BOTH THE EXPERIENCE AND THE FINISHED PRODUCT.”

Leslie B.

“While it’s stressful to have a remodel project going on in one’s home, Kraft did everything to make it go as smoothly as possible. I am satisfied with Kraft’s schedule and communication. They gave me a detailed schedule of the project and updated it as necessary. I knew exactly what to expect and when. All the subcontractors Kraft hired were professional and pleasant to work with, and they all worked together. I am very grateful for working with them and am extremely happy with both the experience and the finished product.”

 

farmhouse kitchen sink, blue cabinets and white brick backsplash kitchen remodel by Kraft Custom Construction
modern wood dining room table with hanging light structure by Kraft Custom Construction

KRAFTING YOUR EXPERIENCE


At Kraft Custom Construction, Inc., we take pride in our custom home building and remodeling process. We not only design, build, and customize every project in the Salem and Portland metro regions to your unique needs using custom-built, sustainable methods and materials; we design, build, and customize your experience.

COMMUNICATION. We are effective in, and committed to, communication. For us, there’s no such thing as over-communication. We love hearing what you have to say and enjoy asking lots of questions so everything gets done right the first time.

TEAMWORK. We take a team-centered approach to remodeling. We work with a variety of designers and architects, and consciously select the best fit for each project. You are also an integral part of the custom home remodeling process, a part of the team. We can’t do it without you, and we wouldn’t want to.

PASSION. We enjoy challenging designs, passionate customer service, expert innovation, and ingenuity. We give meticulous attention to every detail of your project. If it can be imagined, we want to do it!

EASE. We want you to have a fun experience as well as enjoy all the designers, contractors, and tradespeople working on your project. You’ll be seeing us a lot as we work around your home. We make the process easy by being sensitive to your daily routines, respecting your personal space, and maintaining a strict schedule.

READY TO TAKE YOUR HOME TO THE NEXT LEVEL?

WE'RE HERE TO PROVIDE A SOPHISTICATED, PERSONALIZED HOME REMODELING EXPERIENCE. 

Our Process

01

MEET


It all starts with an initial meeting to discuss your vision, goals, and project budget. Through asking each other questions, we will understand each other’s expectations, which is key to a successful project. For added clarity and transparency, we’ll review our process and design-build timeline. If we decide we are the right fit for one another, we’ll move on to designing and planning your project.

02

Exploration


Once we jointly decide we’re a good fit for your project, we’ll sign a Design Feasibility Agreement to move onto exploring your design options. We’ll take measurements of your home and ask you to fill out our design questionnaire to get clear on your specific needs for the space, as well as the desired design aesthetic. Our designer works with you to create preliminary floor plan and finishes, and we’ll provide an initial budget range to complete the project. This step allows us to do some basic exploration of the project design and cost to ensure it is feasible to move forward.

03

Design


After determining the project design suits your vision and your budget, we will sign the Project Development Agreement. At this stage, the project plans are fully developed into the documents we’ll use to obtain permits and build your project. 

With every construction detail in place, you and your designer will select all the finish materials according to your style and taste. You’ll see 3-D renderings of the new space, allowing you to actually feel what it’s like to stand in your new home!

04

Walk-Through


During the Project Development phase, we bring in our team and expert trade partners for a walk through of the project site. This allows everyone involved to explore the existing conditions, review the design plans, and determine a clear scope of work. You’ll meet with both our trade partners and your Kraft project manager during this process. After doing our due diligence, Kraft will compile trade partner bids and material pricing to create your project proposal.

05

Proposal


At this point in the process, you will be presented with a detailed scope of work document and project proposal with a fixed-fee contract price. We clarify any questions you may still have and provide a preliminary project schedule, so you know exactly what to expect. To proceed into build, we sign the Construction Agreement and start working to bring your plans to life!

06

Pre-Construction


As soon as the Construction Agreement is signed, the Kraft team mobilizes by ordering all materials and confirming with our trade partners to lock in the construction start and completion dates. We obtain any necessary permits, and get you set up with our online project management software so you have access to your job information 24/7. A few weeks before the project start date, you’ll meet your project manager onsite for a pre-construction walk through. You’ll get clear on how to prepare and what to expect once construction is underway.

07

Construction


Now it’s time to sit back, relax and watch your home be transformed. Our crew will set up site protection in and around the project area to keep dust to a minimum and the rest of your home undisturbed. Our controlled deconstruction process ensures cleanliness and efficiency, and a daily clean-up of the work areas leaves you feeling satisfied at each days end.

Throughout the construction process, our experienced project manager oversees every detail of your project and will be in frequent communication with you throughout the entire process. Our meticulous and efficient style means that everything from communication and timeliness, to foreseeing issues and heading them off to avoid delays, will result in a remodeling experience that’s smooth and to our exacting standards. 

08

Post-Construction


As your project comes to an end, we have one last walk through with you to ensure any details that need attention are addressed before project completion. We perform a professional cleaning of the space so it’s instantly ready for you to enjoy. After we agree that your project meets our agreed upon expectations, you’ll sign a Certificate of Completion and our warranty period begins. It marks the end of our work, yet it’s just the beginning of your improved lifestyle in your new, beautiful home!

“We have had such mixed results with other home remodeling projects and contractors, but this experience has been wonderful. Thank you for all your efforts, your effective communication, and your attention to detail. The workers have been courteous and helpful, and generally kept the place as neat and as functional as possible.“ –K.L., (client)

Recognition

 

CERTIFICATIONS

Oregon Licensed General Contractor, 1982
Certified Master Builder, 2001 *
Certified Kitchen and Bath Remodeler, 2011 *
Master Certified Remodeler, 2013 *
* Robert Kraft is also the only person in Oregon to hold all three certifications.
Lead-Based Paint Renovator (LBPR)
City of Portland FIR program

AWARDS

2023 National Association of the Remodeling Industry (NARI) Regional Contractor of the Year Award in the Residential Historical Renovation/Restoration under $250,000
2023 National Association of the Remodeling Industry (NARI) Regional Contractor of the Year Award in the Residential Exterior $100,001-$200,000 Category
2021 National Association of the Remodeling Industry (NARI) Regional Contractor of the Year Award in the Residential Exterior over $200,000 Category
2020 National Association of the Remodeling Industry (NARI) Regional Contractor of the Year Award in the Residential Kitchen Remodel $101,001-$150,000 Category
2018 National Association of the Remodeling Industry (NARI) Pacific Northwest Outstanding Remodeling Achievement Award in the Residential Kitchen Remodel $100,001-$150,000 Category
2016 National Association of the Remodeling Industry (NARI) National Contractor of the Year Award in the Basement Remodel over $100,000 Category
2002 Salem Historic Landmarks Commission Distinguished Service Award
2001 Marvin Windows and Doors Yellow Rose Regional Recognition Award
2001 Remodeling Magazine Big 50 Award
1999 National Association of the Remodeling Industry (NARI) Pacific Northwest/ORA Contractor of the Year Award in the Commercial Interior/Exterior Category
1999 National Association of the Remodeling Industry (NARI) Pacific Northwest/ORA Regional Contractor of the Year Award in the Commercial Exterior Category
Rated 5 out of 5 stars by Houzz.com (see our reviews in Salem and Portland)

GET STARTED ON YOUR REMODEL TODAY!